The Memphis/Shelby County Coordinated Entry System (CES) is composed of a variety of CoC housing providers, street outreach staff, and community partners that serve persons experiencing homelessness. This page reviews the number of single individuals who have been added to the community's By-Name List each month (Enrollments), the number of individuals exited from the By-Name List (Exits), and a break down of exit destinations. 

While this figure doesn't account for the full number of literally homeless individuals or families staying in Emergency Shelter or unsheltered locations across Memphis, it captures those who are currently engaged with the CoC's CES and may be participating in case conferencing that can lead to permanent housing solutions.


  • Each visual below is hyperlinked via Looker, our database's visualization software. When clicked, the visualization will read: "You are not authenticated to view this page." This is a privacy feature that stops anyone without a Looker account from viewing sensitive client information. If you refresh the page, this message will disappear.
  • The black line traveling across each bar graph indicates the median number of enrollments/exits over the last six months. 

Permanent Supportive Housing (PSH)
- Clients who exit to "Permanent housing (other than RRH) for formerly homeless persons" are entering PSH. PSH is an intervention that combines affordable housing assistance with voluntary support services to address the needs of chronically homeless people. The services are designed to build independent living and tenancy skills and connect people with community-based health care, treatment, and employment services. To qualify for a PSH program, clients must meet the definition of literally homeless, must have a qualifying disability, and must score higher than an 8 on the VI-SPDAT, the community-approved housing assessment tool. 

Rapid Re-Housing (RRH) - RRH is an intervention designed to help individuals and families that don't need intensive and ongoing support to quickly exit homelessness and return to permanent housing. Rapid re-housing assistance is offered without preconditions — like employment, income, absence of a criminal record, or sobriety — and the resources and services provided are tailored to the unique needs of the household. To qualify for an RRH program, clients must meet the definition of literally homeless and should score between a 4-7 on the VI-SPDAT (scores above a 7 can still be eligible for RRH if a client scores above a 7 but does not have a qualifying disability).

No Exit Interview Completed / Data Not Collected - Clients who have not been engaged with case managers or community outreach workers in the past 60 days are exited from the By-Name List in order to prioritize those clients actively engaged; any client exited from the list can be added back into consideration at the time of their next engagement. 

Self-Resolved - Clients who have located a housing solution on their own accord and no longer require ongoing support or access to community resources. Destinations for these clients may include staying or living with friends or family, or rental with no ongoing housing subsidy.